Review:
Zoho Crm
overall review score: 4.5
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score is between 0 and 5
Zoho CRM is a customer relationship management software that helps businesses manage their interactions and relationships with customers. It offers tools for sales, marketing, and customer support.
Key Features
- Lead management
- Contact management
- Sales pipeline management
- Marketing automation
- Customer support ticketing
- Analytics and reporting
Pros
- User-friendly interface
- Customizable workflows
- Integration with other Zoho products
- Comprehensive features for sales and marketing
Cons
- Can be overwhelming for new users with complex customization options
- Limited third-party integrations compared to some competitors