Review:
Itil Framework
overall review score: 4.5
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score is between 0 and 5
The ITIL framework is a set of best practices for IT service management that focuses on aligning IT services with the needs of the business.
Key Features
- Service strategy
- Service design
- Service transition
- Service operation
- Continual service improvement
Pros
- Helps organizations improve their IT services
- Provides a clear and structured approach to IT service management
- Promotes better alignment between IT and business goals
Cons
- Can be complex to implement and maintain
- Requires significant time and resources to fully adopt