Review:
Chatbots
overall review score: 4.2
⭐⭐⭐⭐⭐
score is between 0 and 5
Chatbots are artificial intelligence programs that simulate conversation with human users, typically through text or voice input.
Key Features
- Natural language processing
- Ability to answer questions
- Interactive communication
Pros
- 24/7 availability for customer service
- Efficient in handling repetitive tasks
- Can be integrated into various platforms
Cons
- Limited ability to understand complex queries
- May provide incorrect information if not properly programmed
- Lack of genuine empathy or understanding